Refund Policy

Effective Date: [Enter Effective Date]

This Refund Policy (“Policy”) applies to all products and services purchased from the website (“Website”) owned and operated by ICT Guruji (“Company”).

  1. Refund Eligibility: 1.1. Digital Products: Refunds are available for digital products, such as e-books, online courses, and software downloads, only if the product is defective or not as described. 1.2. Physical Products: Refunds are available for physical products, such as merchandise, hardware, or accessories, only if the product is damaged during shipping or if the wrong item is delivered. 1.3. Services: Refunds for services provided by ICT Guruji will be determined on a case-by-case basis, considering the specific circumstances and nature of the service rendered.
  2. Refund Request: 2.1. To request a refund, customers must submit a refund request through the “Contact Us” page on the Website or by contacting the Company’s customer support within [enter number of days] days from the date of purchase. 2.2. The refund request must include the following information: – Order number – Reason for the refund – Any relevant supporting documentation, such as photographs or screenshots (if applicable)
  3. Refund Process: 3.1. Upon receiving a refund request, the Company will review the request and determine its eligibility based on the terms outlined in this Policy. 3.2. If the refund request is approved, the Company will process the refund within [enter number of days] days. The refund will be issued in the same form of payment used for the original purchase, unless otherwise agreed upon. 3.3. In cases where a physical product needs to be returned, the customer will be provided with return instructions. The customer is responsible for the return shipping costs, unless the return is due to an error on the part of the Company.
  4. Non-Refundable Items: 4.1. Certain items are non-refundable, including but not limited to: – Downloadable digital products, once the download link has been accessed or the product has been downloaded. – Services that have been fully rendered or completed. – Products or services purchased from third-party vendors or affiliates. Refunds for these items are subject to the terms and conditions of the respective vendors or affiliates.
  5. Changes to the Policy: 5.1. The Company reserves the right to modify or update this Policy at any time without prior notice. The revised Policy will be effective immediately upon posting on the Website. 5.2. Customers are encouraged to review this Policy periodically to stay informed about the Company’s refund practices.

Please note that this Refund Policy is part of the Terms of Service governing the use of the Website. By making a purchase on the Website, customers acknowledge and agree to comply with the terms and conditions outlined in this Policy.

If you have any questions or require further clarification regarding this Refund Policy, please contact our customer support through the “Contact Us” page on the Website.

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